The Petpreneur Platform
The All-In-One Pet Business Software Built Just for Pet Professionals
The Petpreneur Platform
The All-In-One Pet Business Software Built Just for Pet Professionals
About Us
The Petpreneur Platform is the operational backbone for serious pet business owners — bringing bookings, follow-ups, retention, payments, client communication, reviews & marketing into one intelligent system built specifically for your industry.
Operate at capacity.
Reduce admin.
Increase repeat bookings.
All without hiring more staff.
About Us
The Petpreneur Platform is the operational backbone for serious pet business owners — bringing bookings, follow-ups, retention, payments, client communication, reviews & marketing into one intelligent system built specifically for your industry.
Operate at capacity.
Reduce admin.
Increase repeat bookings.
All without hiring more staff.
Specific Business Systems For
You can have one or more business system in your account for no extra cost.
Click on the image to view what is included for that specific business system
Specific Business Systems For
You can have one or more business system in your account for no extra cost.
Click on the image to view what is included for that specific business system
Let Our System help your business!
Our AI & automation system can automatically search for specific triggers, IE birthdays, re-schedule re-booking times due, and contact clients for you.
It can send out automatic review requests after service.
It can also handle all incoming booking requests either by phone or text, communicate with your customer and book them in.
& much more!
The Leaders In AI Technology & Automation
6 minutes
The Petpreneur Platform are the leaders in AI tech and automation for the Pet Professional Field.
We are advancing fast with new features getting released each month to make running your pet professional business easy and save your time and money
Let Our System help your business!
Our AI & automation system can automatically search for specific triggers, IE birthdays, re-schedule re-booking times due, and contact clients for you.
It can send out automatic review requests after service.
It can also handle all incoming booking requests either by phone or text, communicate with your customer and book them in.
& much more!
The Leaders In AI Technology & Automation
6 minutes
The Petpreneur Platform are the leaders in AI tech and automation for the Pet Professional Field.
We are advancing fast with new features getting released each month to make running your pet professional business easy and save your time and money
Features To Make Your Life & Business Easier
Websites
The Petpreneur website templates are professionally designed, industry-specific websites created exclusively for pet businesses — including groomers, breeders, trainers, boarding facilities, daycare centres, and pet retailers.
Unlike generic website builders, these templates are pre-built with the exact features pet professionals need, such as online booking systems, forms, service packages, galleries, testimonials, and integrated payment options. Each template connects seamlessly to the CRM, automations, SMS, email marketing, and AI follow-up tools inside The Petpreneur Platform, ensuring your website doesn’t just look beautiful — it actively works to generate enquiries, bookings, and repeat business.
Online bookings
Specialised Systems for
- Grooming Salons
- Mobile groomers
- Boarding/Day Care/Pet Sitters
Automated systems
Our Automated Follow-Ups & Reminders system ensures no enquiry, booking, or client ever slips through the cracks. From the moment someone enquires, books a service, or submits a form, the system automatically sends confirmations, appointment reminders, vaccination requests, post-visit check-ins, and even rebooking prompts via SMS and email. You can set customised workflows for groomers, breeders, trainers, or boarding facilities — including birthday messages for pets, review requests, abandoned enquiry follow-ups, and loyalty offers. Everything runs in the background, saving hours of admin while increasing repeat bookings, client retention, and overall revenue — giving you a business that feels personal but operates on autopilot.
Salon Service Bookings
Our service booking system is designed specifically for real salon workflows for dog groomers or for day care, boarding or pet sitters/walkers that offer a variety of services. Allowing clients to easily select and bundle services in one seamless checkout. Pet parents can choose a base service — such as a Full Groom or Bath & Blow Dry — and then add optional extras like nail clipping, deshedding treatments, teeth cleaning, flea wash, or even fashion colours. The system automatically calculates pricing, allocates the correct appointment duration, and sends confirmations and reminders via SMS and email.
View Video
Mobile Location Specific Bookings
Our Location-Specific Mobile Groomer feature allows you to service different areas on designated days using postcode-based booking controls. Clients enter their postcode when booking, and the system automatically opens availability only on the days your mobile groomer operates in that location. This prevents cross-booking across suburbs, reduces travel time, and optimises route efficiency. It’s a smart way to manage territory scheduling while keeping the booking experience seamless and convenient for pet owners.
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Accomodation Booking
Our Specialised Accommodation Booking System functions much like an Airbnb for pet stays, giving clients the ability to select their preferred accommodation style (luxury suite, private room, grass-run villa, etc.), choose their dates, and confirm their booking online in minutes.
On the admin side, you have full visibility and control — easily managing who is booked in, which dogs are currently on the premises, scheduled arrivals and departures, and which pets have been delivered home or collected. You can attach feeding instructions, medical notes, vaccination records, and emergency contacts to each booking, while automated confirmations, reminders, and invoices are sent out seamlessly. It’s a streamlined, professional system that keeps your accommodation business organised, compliant, and running smoothly without spreadsheets or manual tracking.
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Mobile App
Our Management & Staff Mobile App puts your entire pet business in your pocket. From anywhere, you can view and manage bookings, respond to enquiries through the unified inbox (SMS, email, social messages), process payments with the built-in POS system, and schedule or publish social media posts. Staff can check daily appointments, update service notes, mark jobs complete, and communicate internally in real time. With integrated AI assistance available inside the app, you can draft replies, create posts, or generate quick client responses instantly. It’s powerful, streamlined, and designed to keep your team connected and your business running smoothly — even when you’re on the salon floor or out on-site.
Invoicing & Documents
Our Invoicing & Documents system allows you to easily create professional invoices, agreements, service contracts, and client forms all in one place. Documents can be sent digitally for secure online signatures, making it simple for clients to review and sign grooming agreements, boarding policies, training waivers, or service terms from their phone or computer. Everything is automatically stored within the client’s record in your CRM, ensuring you always have organised, accessible documentation while maintaining a smooth, professional onboarding process.
Staff Management
Our Staff Management feature allows you to add unlimited staff and oversee your team with clarity and control. You can assign roles and permissions, allocate bookings to specific staff members, manage availability, and monitor task completion — all within one central system. Team members can access their schedules, update job notes, communicate internally, and mark tasks as complete in real time.
E-Commerce
Our E-Commerce feature gives you everything you need to sell products professionally online and in-store, all fully integrated with your CRM and marketing systems. You can list physical or digital products, manage variations (sizes, colours, breeds), set up automated shipping rates, calculate taxes, and track stock levels in real time. The system handles order confirmations, payment processing, inventory updates, and fulfilment tracking, while also triggering follow-up emails, review requests, or cross-sell offers automatically. Whether you’re selling grooming products, pet accessories, merchandise, or digital resources, it’s a complete retail solution built directly into your pet business platform.
Client & Pet Records
Our Custom Objects Information Storage feature allows you to go far beyond basic contact records by creating dedicated profiles for the things that truly matter in your pet business. You can store detailed pet profiles including breed, age, temperament, coat type, medical notes, feeding routines, and vaccination records; boarding client requirements such as dietary needs, medication schedules, and preferred accommodation; house details for pet sitters including alarm codes, access instructions, and special care notes; and training levels, progress milestones, or behaviour history for each dog. Everything is structured, searchable, and instantly accessible, making it easy to compile information, look up details on the spot, and deliver a highly personalised, professional service every time.
Automated Reviews
Our Review Engine is an automated system designed to consistently generate positive reviews and protect your reputation. After a service is completed, clients automatically receive a follow-up message via SMS or email inviting them to leave feedback. Happy clients are directed straight to your Google or Facebook review pages, helping you build strong social proof and improve local SEO, while any negative feedback is captured privately so you can address concerns before they go public. The system tracks review requests, responses, and overall rating performance — turning everyday appointments into powerful marketing assets that attract new clients on autopilot.
Centralised Inbox
Our Central Inbox brings every conversation into one organised place, so you never have to jump between apps again. SMS, phone call logs, emails, Facebook messages, Instagram DMs, and WhatsApp chats are all synced under the one contact record inside your CRM. That means you can see the full communication history with each client at a glance — no more lost messages, missed enquiries, or duplicated replies. You can respond directly from the inbox, assign conversations to staff, trigger automations, and keep internal notes, all while maintaining a seamless client experience. It’s streamlined communication that keeps your team aligned and your business running professionally.
Social Media Scheduler
Our Social Media Scheduler allows you to plan, create, and publish your content across multiple platforms from one simple dashboard — while also giving you access to pre-designed pet industry ad templates ready to customise. Schedule weeks of posts in advance, repurpose blog content, promote special offers, announce litters, showcase grooming transformations, or highlight training wins — all without jumping between apps. The included pet-specific templates are professionally written and designed to attract attention, generate enquiries, and drive bookings. With AI assistance available to help generate captions and ideas, you can stay consistent, visible, and strategic on social media without spending hours each day online.
AI Staff
Our A.I. Staff feature acts like a virtual team member inside your business, working 24/7 to handle enquiries, respond to common questions, book appointments, follow up leads, and support your clients instantly. Whether it’s replying to website chats, answering FAQs about grooming services, sending puppy application details, or guiding boarding enquiries through the booking process, your AI assistant provides fast, professional responses even outside business hours. It integrates directly with your CRM, pipelines, and automations, meaning conversations can trigger bookings, tags, reminders, or follow-up sequences automatically. It’s like having a reliable digital receptionist and support assistant helping you capture more opportunities without increasing payroll.
Customer Portals
Our Customer Portal gives your clients a professional, all-in-one space where everything they need is organised and easily accessible. Inside the portal, they can access their purchased courses, participate in community forums, view upcoming events or training schedules, manage affiliate links and commissions, and communicate directly with you through a private chat facility. You can also add exclusive private links for existing customers — such as VIP resources, special booking pages, hidden offers, member-only downloads, or early access promotions — ensuring only approved clients can view specific content. Fully integrated with your CRM, payments, and automations, the portal transforms one-time customers into engaged, long-term community members who feel connected, supported, and valued
Online Course Creator
Our Online Course Creation feature allows you to build and deliver professional training programs directly inside the platform — whether it’s puppy school modules, grooming education, breeder onboarding resources, or client training tutorials. You can structure lessons with videos, downloads, quizzes, and progress tracking, then automatically issue branded certificates upon completion. With built-in gamification features like progress bars, achievement badges, and milestone rewards, you can keep students engaged and motivated throughout the learning journey. Fully integrated with payments, automations, and your CRM, it’s a powerful way to add recurring revenue streams while educating and supporting your clients at scale.
Ads Management
Our built-in Ads Manager allows you to create, launch, and manage your paid advertising directly from inside the platform — without needing to navigate multiple external dashboards. You can connect your Facebook and Instagram ad accounts, build campaigns, set budgets, target local pet owners, and track performance all in one place. To make it even easier, we provide professionally written pet-industry ad templates specifically designed for groomers, breeders, trainers, boarding facilities, and pet retailers. Simply customise the copy and images to match your brand, connect it to a funnel or booking page, and launch. It’s streamlined, strategic advertising designed to generate enquiries and bookings without the usual tech overwhelm.
Selection of our free website templates
We provide business specific templates to choose from
For those on the 'everything' plan we also build a professional BeSpoke site for you valued at $2997 complimentary.
TESTIMONIALS
Client
As a solopreneur and owner of a small pet care business, I wear a lot of hats behind the scenes — and at times it can feel overwhelming and exhausting. I had my systems spread across multiple U.S.-based platforms and was searching for a way to streamline everything into one place. I also wanted the ability to complete tasks myself that would normally require hiring a VA, which can be incredibly costly for a small business owner. On top of that, I knew there were gaps in my business that needed attention — and simply not enough hours in the day to tackle them all. Finding the Petpreneur Platform has been a game changer. Not only does it allow me to manage the day-to-day operations of my business, but it also helps me automate the majority of my systems, close those gaps, and create space for real growth. Most importantly, it gives me back the time and energy to focus on what I truly love — caring for pets. I also love that this platform is run by an Australian business. As a small business owner myself, I know how important it is to support Australian businesses wherever possible, and that makes being part of this platform feel even better. Another thing I truly value is the support Debbie provides. While there is a lot to set up initially — and it can feel overwhelming at first — Debbie and her team are there every step of the way to guide you, simplify the process, and help ease that overwhelm. I’m still in the process of finalising everything, but I already know that once it’s fully implemented, my business (and life!) will run so much more smoothly.If you’re a pet business owner looking for an all-in-one solution to streamline, automate, and grow your business, I highly recommend the Petpreneur Platform.
The automation capabilities are incredible. We've saved countless hours and improved our customer engagement significantly.
The analytics and reporting features give us insights we never had before. Our conversion rates have improved by 40%.
What Changes When You Install This
You stop reacting.
You start operating.
You see:
• Monthly revenue
• Repeat booking rate
• No-show percentage
• Staff productivity
• Lead conversion rate
You make decisions based on data — not stress.
Do I need to be tech-savvy?
Nope! We’ve done the hard work for you. Just click, customize, and go.
Can I switch paths later?
Absolutely — we know your business might evolve and we’ve built flexibility into the system, all features are available and you can keep building your business.
What if I already use other tools?
You can keep them or migrate to our system when you’re ready — we can even help.
Do you offer help setting this up?
Yes! We offer your one on one 'welcome call' where one of our tech team will get on a Zoom call with you and set up the essentials you need in your account. We also offer guided onboarding tutorials, walkthroughs, and even done-for-you upgrades.
Will this replace me talking to my clients?
No — it helps you catch more clients without losing the personal touch. The AI receptionist and live chat handle simple questions and bookings, but you’re always in control. Think of it as an extra helper who never takes a day off.
How does the AI Receptionist work?
It’s like having a friendly staff member who always answers the phone. When clients call, the receptionist can answer questions (like prices, hours, availability) and even book appointments for you. If something needs your attention, it passes the message on.
What can the website live chat do?
The live chat pops up when someone visits your website and gives instant answers — “What’s your price?”, “Do you have space this weekend?”, “Do you deliver?” It can even take bookings and payments on the spot, so you don’t lose clients while you’re busy.
What if I already have a website or booking system?
No problem! We can connect to what you already have or build you a brand-new professional site. Either way, your clients will have a smooth, simple experience when booking or contacting you.
Can it handle cancellations and reschedules?
Yes! Clients can reschedule or cancel through the system, and it will automatically offer that spot to someone else waiting. That means you keep your calendar full without chasing people.
How will this help me get more clients?
You’ll never miss a call or enquiry.
Clients can book 24/7.
Automatic reminders reduce no-shows.
Follow-up messages keep clients coming back.
It’s like having a marketing and admin assistant built into your business.
What about payments?
We can set it up so clients can pay deposits or full amounts online, which reduces last-minute cancellations and makes your business look more professional. You also get a mobile app with a point of sale feature so you can take payments on the go. You can invoice, generate payment links, take subscription payments, e-commerce and so much more.
Payment gateways we integrate with are
Stripe
Used globally across the US, EU, and APAC, supporting cards, wallets (Apple/Google Pay), bank debits, and multi-currency payments.
PayPal
A widely trusted worldwide option that lets customers pay using PayPal balance, cards, Venmo and linked bank accounts.
Authorize.net
Popular in the US and Canada, offering card processing and e-check (ACH) support for businesses needing stable, long-established payment coverage.
NMI
Common in the US and UK, providing flexible connections to various processors while supporting card payments and ACH.
Square
Widely used in the US, Canada, UK, and Australia, offering simple card acceptance and seamless POS + online payment integrations.
And many more
How much time will this save me?
Most pet business owners save 5–10 hours a week on admin tasks like answering the same questions, chasing bookings, and sending reminders. That’s time you get back to spend on clients — or on yourself.
Can I try it before I commit?
Yes — we offer a setup package with everything ready to go, and you can test it risk-free. You’ll quickly see how much easier it makes running your business. You get a 14 day free trial and a welcome call to get a real feel for the system.
Will my clients like using this?
They’ll love it. Pet parents want fast answers, easy booking, and peace of mind. This system gives them all of that without waiting for you to call back or reply to a message.
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