Our experts will set up and send out a compelling data base reactivation campaign encouraging old clients to book a regular schedule.
Reminders, are sent out via text, automated voice message & email to ensure no more late clients or no-show's
so your customers can promote your services and benefit
create short 'How To' courses for your clients and establish a loyal following
Website & Booking
- 5-page Website (Home, Services, Gallery, About, Contact)
- 5 different templates to choose from
- Service List with pricing
- Online Booking Calendar
- Instant Booking Confirmations
Client Intake & Consent
- New Client Form (Owner + Pet Info)
- Grooming Waiver / Liability Release
- Matting Policy & Risk Acknowledgment
Automated Reminders
- 48hr SMS reminder
- 24hr SMS & email reminder
- Same-day message with instructions
No-Show / Cancellation Policy
- Cancellation confirmation automation
- Fee reminder if canceled late
- Block repeat no-shows with smart tags
Before/After Marketing
- Upload photos to gallery
- Send photo to client post-groom
- Auto-post or schedule “transformation” carousels
Review Request Flow
- 5-star review request via SMS
- Direct link to Google or Facebook Reviews
- Filter feedback internally first only 4 & 5 stars go to Google
Referral Program
- Create your own referral program
- Referral tracker dashboard
Client Nurture
- Birthday SMS for pets
- Rebooking reminder every 6 weeks
- Thank you + care instructions follow-up
Upsell Automation
- Auto-recommend teeth cleaning, pawdicure, or spa add-ons based on client behaviour
- Abandoned booking reminders
Payments & Invoicing
- Invoice at pickup
- Prepay option via booking
- Payment reminders
- Card on file (Stripe)
Pet Records Management
- Track vaccine dates, coat condition, behavioural notes
- Profile per pet
Client Portal (Optional)
- Clients log in
- Uploaded mini courses on care and grooming
- Clients can track their affiliate commissions
Emergency Communication
- SMS blast for schedule changes
- Weather delays or illness notifications
24/7 Call Answering
Appointment Scheduling
Real-Time Texting
Multilingual Support
Quoting on Demand
Cut Costs, Not Service
Nope! We’ve done the hard work for you. Just click, customize, and go.
Absolutely — we know your business might evolve and we’ve built flexibility into the system, all features are available and you can keep building your business.
You can keep them or migrate to our system when you’re ready — we can even help.
Yes! We offer your one on one 'welcome call' where one of our tech team will get on a Zoom call with you and set up the essentials you need in your account. We also offer guided onboarding tutorials, walkthroughs, and even done-for-you upgrades.
No — it helps you catch more clients without losing the personal touch. The AI receptionist and live chat handle simple questions and bookings, but you’re always in control. Think of it as an extra helper who never takes a day off.
It’s like having a friendly staff member who always answers the phone. When clients call, the receptionist can answer questions (like prices, hours, availability) and even book appointments for you. If something needs your attention, it passes the message on.
The live chat pops up when someone visits your website and gives instant answers — “What’s your price?”, “Do you have space this weekend?”, “Do you deliver?” It can even take bookings and payments on the spot, so you don’t lose clients while you’re busy.
No problem! We can connect to what you already have or build you a brand-new professional site. Either way, your clients will have a smooth, simple experience when booking or contacting you.
Yes! Clients can reschedule or cancel through the system, and it will automatically offer that spot to someone else waiting. That means you keep your calendar full without chasing people.
You’ll never miss a call or enquiry.
Clients can book 24/7.
Automatic reminders reduce no-shows.
Follow-up messages keep clients coming back.
It’s like having a marketing and admin assistant built into your business.
We can set it up so clients can pay deposits or full amounts online, which reduces last-minute cancellations and makes your business look more professional. You also get a mobile app with a point of sale feature so you can take payments on the go. You can invoice, generate payment links, take subscription payments, e-commerce and so much more.
Most pet business owners save 5–10 hours a week on admin tasks like answering the same questions, chasing bookings, and sending reminders. That’s time you get back to spend on clients — or on yourself.
Yes — we offer a setup package with everything ready to go, and you can test it risk-free. You’ll quickly see how much easier it makes running your business. You get a 14 day free trial and a welcome call to get a real feel for the system.
They’ll love it. Pet parents want fast answers, easy booking, and peace of mind. This system gives them all of that without waiting for you to call back or reply to a message.