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DEBBIE MEWES

Top 10 Tools Every Pet Business Owner Needs in 2025

September 23, 20253 min read

Top 10 Tools Every Pet Business Owner Needs in 2025

Introduction:

Running a successful pet business in 2025 takes more than passion and love for animals—it requires the right tools to stay organized, grow your client base, and create a smooth experience for both pets and their people. Whether you run a grooming salon, doggy day care, pet retail shop, or training service, the right technology can save you time, boost revenue, and help you stand out from the competition.

Here are the Top 10 tools every pet business owner needs in 2025.

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With that said, here are 8 reasons why you should start blogging on your website today! 👊

1. All-in-One Business Software (CRM + Automations)

 Pet business owners wear many hats—marketer, bookkeeper, receptionist, and trainer. An all-in-one business platform like the Petpreneur Platform brings everything into one place: websites, client booking, payments, social media scheduling, reviews, and automated follow-ups. Instead of juggling multiple apps, you log in once and run your business with ease.

👉 Best for: Groomers, breeders, trainers, sitters & day care owners who want to scale without stress.

2. Online Booking System

No more endless texts or calls to schedule appointments. A pet-friendly online booking tool lets clients book appointments at any time, pay deposits, and get reminders. This reduces no-shows and keeps your calendar full.

👉 Look for: Booking systems that integrate with your website and send automated confirmations.

3. Social Media Scheduling Tool

Love it or hate it, social media drives client trust and visibility. Tools that let you schedule Instagram reels, TikToks, and Facebook posts in advance keep your brand active—even when you’re busy grooming dogs or leading a training session.

👉 Pro tip: Use your CRM’s built-in social scheduler to save time and keep all content in one place.

4. Automated Review Collection

Reviews are the lifeblood of any pet business. A tool that automatically requests reviews after appointments (and filters negative ones privately) helps you build a glowing online reputation without awkwardly asking.

👉 Smart tip: The Petpreneur Platform includes a review system that sends 4- and 5-star reviews straight to Google.

5. Accounting & Invoicing Software

From grooming packages to puppy sales, it’s easy for payments to get messy. Accounting tools help you send invoices, track payments, and keep tax season stress-free.

👉 Look for: Platforms that let you accept card payments, subscriptions, and recurring invoices.

6. Email & SMS Marketing Automation

Clients need reminders, promotions, and special offers. With automated email and text campaigns, you can send personalized messages without lifting a finger.

👉 Example: Birthday discounts for pets, grooming reminders, or training package follow-ups.

7. E-Signature Forms & Contracts

Breeders, trainers, and day care owners often need signed agreements. Digital contract tools make it simple for clients to sign forms securely from their phones—no printing or scanning required.

👉 Bonus: Store contracts inside your CRM for quick access anytime.

8. Website Templates Built for Pet Businesses

A professional website is non-negotiable in 2025. The right template makes it easy to launch a site that showcases your services, collects bookings, and connects to your CRM.

👉 Skip DIY headaches—use pet-specific website templates from the Petpreneur Platform.

9. Mobile App Access

Business doesn’t stop when you leave the shop. Having mobile access to your bookings, payments, and client info means you can manage your pet business anywhere—at a show, in the park, or between grooming appointments.

10. AI Content & Chatbots

Clients expect instant replies. AI chatbots can answer FAQs, book appointments, and collect lead info while you’re busy with clients. AI content tools also help you generate social media posts, blogs, and newsletters faster.

👉 Pet Pro Content Genie inside the Petpreneur Platform does this for pet businesses, creating ready-to-use posts and campaigns.

Final Thoughts

The pet industry is booming, but competition is high. Having the right mix of tools sets you apart and frees up your time to do what you love most—caring for pets. From automation to AI to professional websites, the Petpreneur Platform pulls everything together so your business can thrive in 2025 and beyond.

🐾 Ready to see how these tools work for you?
👉 Discover the Petpreneur Platform today! https://thepetpreneurplatform.com/home


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Debbie Mewes

A dog lover and tech solutions expert dedicated to helping pet businesses grow and scale.

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Answers To Your Questions

Do I need to be tech-savvy?

Nope! We’ve done the hard work for you. Just click, customize, and go.

Can I switch paths later?

Absolutely — we know your business might evolve and we’ve built flexibility into the system, all features are available and you can keep building your business.

What if I already use other tools?

You can keep them or migrate to our system when you’re ready — we can even help.

Do you offer help setting this up?

Yes! We offer your one on one 'welcome call' where one of our tech team will get on a Zoom call with you and set up the essentials you need in your account. We also offer guided onboarding tutorials, walkthroughs, and even done-for-you upgrades.

Will this replace me talking to my clients?

No — it helps you catch more clients without losing the personal touch. The AI receptionist and live chat handle simple questions and bookings, but you’re always in control. Think of it as an extra helper who never takes a day off.

How does the AI Receptionist work?

It’s like having a friendly staff member who always answers the phone. When clients call, the receptionist can answer questions (like prices, hours, availability) and even book appointments for you. If something needs your attention, it passes the message on.

What can the website live chat do?

The live chat pops up when someone visits your website and gives instant answers — “What’s your price?”, “Do you have space this weekend?”, “Do you deliver?” It can even take bookings and payments on the spot, so you don’t lose clients while you’re busy.

What if I already have a website or booking system?

No problem! We can connect to what you already have or build you a brand-new professional site. Either way, your clients will have a smooth, simple experience when booking or contacting you.

Can it handle cancellations and reschedules?

Yes! Clients can reschedule or cancel through the system, and it will automatically offer that spot to someone else waiting. That means you keep your calendar full without chasing people.

How will this help me get more clients?

You’ll never miss a call or enquiry.

Clients can book 24/7.

Automatic reminders reduce no-shows.

Follow-up messages keep clients coming back.
It’s like having a marketing and admin assistant built into your business.

What about payments?

We can set it up so clients can pay deposits or full amounts online, which reduces last-minute cancellations and makes your business look more professional. You also get a mobile app with a point of sale feature so you can take payments on the go. You can invoice, generate payment links, take subscription payments, e-commerce and so much more.

How much time will this save me?

Most pet business owners save 5–10 hours a week on admin tasks like answering the same questions, chasing bookings, and sending reminders. That’s time you get back to spend on clients — or on yourself.

Can I try it before I commit?

Yes — we offer a setup package with everything ready to go, and you can test it risk-free. You’ll quickly see how much easier it makes running your business. You get a 14 day free trial and a welcome call to get a real feel for the system.

Will my clients like using this?

They’ll love it. Pet parents want fast answers, easy booking, and peace of mind. This system gives them all of that without waiting for you to call back or reply to a message.